Not many people know about it.

911, while a number for emergencies, was never supposed to be for mental health emergencies.

This is thegoalof 988’s implementation, says Becerra.

woman talking on the phone

Not what the hotline will be when it launches.

Emergency services, like EMS or police, would only be contacted if they’re absolutely needed.

But there’s still a lot of work to do to ensure everyone has access to this life-saving resource.

upset woman looking at her phone

woman working at helpline call center

woman holding phone looking sad