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This is everything you better know before you shop at Sephora.
…We’re constantly evaluating new technologies and platforms."
Dolan toldForbesthat every piece of technology Sephora utilizes is based around customer relevance.
Senior Artist and Class Facilitator Kim Carpluk toldMental Floss, “Sephora is amazing about education.
…I’ve grown so much as an artist in just three years with the company.”
According to Sullivan, though, Sephora is all about employee development.
That’s because on top of their extensive training, no one in-store works off of commission.
“We just really care,” she said.
The most important thing to remember, though, is to hold on to the receipt.
Sephora does, however, keep track of product returns.
Sephora employees arekeen on keeping sanitary testers, and using returned product would be the farthest thing from that.
Rest assured no used, damaged or open items are returned to the sales floor!"
The Makeup Mini services are all free, but are limited to one per customer per day.
Sephora is more than willing to give away samples of its products… you just have to ask.
The company also has two big sales per year, during the spring and the fall.
For regular Beauty Insiders, it’s 10% during the spring and 15% in the fall.
And as far as Black Friday goes?
Generally they just have some value sets and specific items on sale."
Sephora has gotten in on the beauty box trend and put together its own version calledPlay!
by Sephora, which is comprised of trial-sized samples that can be found in its stores and online.
So if you happen to find something you totally fall in love with, it’s easy to restock.
As far as cost goes, Play!
And it isn’t limited to just beauty samples, either.
In addition toskincare,makeup, andhair products, Play!
It’s completely free and essentially works on a points system.
Bridget Dolan toldForbesit’s about learning who Sephora’s customer is and then making recommendations tailored specifically for them.
We believe it’s for our clients to define and for us to celebrate."
